Personal Contact Information
Omandoob may collect the following information from users of our website: first and last name, street address, area, city, phone numbers, email address, and GPS location (mobile location) (collectively referred to as "Personally Identifiable Information" or "PII"). Additionally, Omandoob may collect information related to past orders for Omandoob account holders, your favorite restaurants, customer service inquiries, service/restaurant reviews, and preferences for social media (such as pages you "like" or "recommend").
Omandoob may also use web analytics software to track and analyze site traffic related to Omandoob advertisements and promotions. Omandoob may publish or share these statistics with third parties without including any PII.
Non-personal information (or "Non-PII"), demographic information, and other details that do not reveal your identity are collected. We, along with third-party service providers, may gather Non-PII, including your MAC address, computer type, screen resolution, operating system version, browser, and demographic data, such as your location, gender, and birth date. We may aggregate PII in a way that the final product does not identify you or any other site users personally. For example, PII might be used to calculate the percentage of our users with a specific phone area code.
We and our third-party providers may also use cookies, pixel tags, web beacons, and similar technologies to deliver better services, tailored information, and enhance your experience on our site. If you do not want information collected through cookies, most browsers have simple procedures to allow you to refuse their use. To learn more about cookies, please visit http://www.allaboutcookies.org.
IP addresses are assigned to the computers you use by your Internet Service Provider (ISP). These are automatically recorded in our server's log files when users visit the site, along with the time of the visit and the pages viewed. Collecting IP addresses is a standard practice and is done automatically by many websites.

Use of Your Information
Omandoob uses PII to create user accounts, communicate with users about Omandoob services, offer promotions and special offers, and charge for purchases made through Omandoob. Users can opt-out of receiving promotional communications by visiting their personal account page at http://www.supermandoob.com and providing their email address through the unsubscribe link.
Omandoob may also use PII to enforce the Terms of Service.
Omandoob uses cookies to recognize users on the site and enhance their experience. For example, cookies identify Omandoob account holders returning to the site, allowing the site to provide personalized information such as login details, location, country language preference, and any future information collected. Omandoob does not sell the information collected to third parties.
Omandoob shares PII with third-party vendors and service providers who assist Omandoob in delivering services (such as APIs). For example, Omandoob shares users' order details, special instructions, and contact information (first and last name, address, phone number) with restaurants to complete orders. Omandoob may also disclose PII to third parties such as lawyers, collection agencies, courts, or law enforcement authorities in connection with alleged violations of Omandoob's terms of service or other legal issues.
Content generated by users, such as service/restaurant reviews and social media preferences (e.g., pages you "like" or "recommend"), can be seen by the public. Therefore, Omandoob cannot guarantee the privacy of any PII included in user-generated content.

Non-Personal Information
Since Non-PII does not personally identify you, we may use it for any purpose. We also reserve the right to share such Non-PII, which does not personally identify you, with affiliates and third parties for any purpose. In some cases, we may combine Non-PII with PII (such as combining your name with your geographic location). If Non-PII is combined with PII, we will treat the combined information as PII as long as it is combined in this manner.
IP Addresses
We use IP addresses for purposes such as calculating site usage levels, diagnosing server problems, and managing the site. We may also use and disclose IP addresses for the same purposes we use and disclose PII. Please note that we treat IP addresses, server log files, and related information as Non-PII unless we are required to treat them otherwise by law.

Your Email Address
To register an account, we ask you to provide your email address and other contact details. We use your email and other contact information to confirm your order and inform you if there's an issue. Registration without an email address is not possible.
After registering, you can access, update, edit, or delete inaccurate information through your account by clicking on the "My Account" link on the home page. You may also choose not to provide us with your email address, but you will not be able to register or place orders.
We share part of your contact information (name, last name, delivery address, and phone number) with the restaurant receiving your order. We also use this information to improve the site and communicate with you. This information may be disclosed to our employees and those involved in processing your order or supporting your use of the site. We do not sell or disclose your personal contact details to third parties unless specified in this privacy policy or required by law (e.g., court orders or fraud prevention).

ATM, Credit Cards, and Payment Information
When placing an order through the site, you must select a payment method. Omandoob does not handle or store your credit/debit card information because orders can be paid for directly at the restaurant via cash, card, or check. Online credit/debit card payments are just another option. For credit/debit transactions, we securely transmit your full card details to the payment provider using globally accepted encryption methods. If you choose, we can retain part of your card information securely for future transactions.

Order Information
Personal details required when placing an order include your name, address, phone number, email, and similar information needed to identify you and fulfill your order.
Personal details collected on our site will be shared with the restaurant when fulfilling your order. We have agreements with all member restaurants that restrict the disclosure or additional processing of the information we provide them. Your personal information will be used to update you on your order status and will not be shared with business partners or affiliates without your permission. It will remain confidential and will not be disclosed to third parties unless required by law. We only send marketing emails to individuals who specifically request to receive this information.

Browsing Data and Traffic Information
As you browse our website, we collect browsing data that shows the pages you visited, the features you used, or the length of time spent on certain pages. This data does not identify you personally. We use this information to complete and support your purchases, facilitate and improve your use of the site, comply with legal requirements, and deliver relevant or targeted content or recommendations from us or third-party sites. This information may be disclosed only to our employees and those involved in fulfilling your transaction, delivering your order, and analyzing and supporting your site usage.

We may use advertising companies to serve ads to us
These companies may use cookies and business cards to measure ad effectiveness. They may also use this technology to provide you with personalized or relevant advertising content and/or recommendations for our site or theirs. Any information collected by third parties through cookies and business cards is completely anonymous and does not contain any personal contact information.

Marketing
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve, personalize our services, content, and ads. If you do not wish to receive marketing communications from us by email or participate in our ad personalization programs, you can simply inform us by email or log into your account on the site and change the relevant settings from the "My Account" link on the homepage.

Do we disclose your personal information?
We may disclose your personal information to our employees and any party involved in fulfilling your request, analyzing, and supporting your use of the website. We may disclose your information when necessary to protect our legal rights if the information pertains to harmful behavior either actual or threatened, or we have a good faith belief that such action is necessary in order to (1) comply with legal requirements or government orders, court decisions, or legal procedures presented to us or (2) protect and defend our property or other rights, our users, or the public. This includes sharing information with other companies and institutions for fraud protection and credit risk reduction.

How to delete your account
In the Mandoub Oman app, we provide you with the option to delete your account using our mobile app. Please note that if you have pending transactions or outstanding balances, you will not be able to delete your account. Please complete all pending transactions and/or payments to delete your account. To delete your account using the mobile app, follow these steps:

• Open the Mandoub Oman app on your mobile device.
• Go to the "Settings" menu, which is usually found in your profile section.
• Select "Account Information."
• Click on the option to delete your account.
• Follow the on-screen instructions to confirm and complete the deletion process. Please note that if you delete your account, your personal data will also be deleted, but we may need to retain some of your information if it was processed as part of our legal obligations, or for our legitimate interest (or that of a third party) such as asserting or defending legal claims, preventing fraud, or protecting ourselves or others from hostile behaviors. Once your data is deleted from the mobile app, it will be permanently removed from our systems and cannot be recovered. If you have any questions, please contact our customer support.

How is personal information disclosed?
We may disclose PII (Personally Identifiable Information) to:

• Third-party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, infrastructure and IT services, customer service, email delivery, credit card processing, and other similar services to enable them to provide services.
• The necessary information to fulfill your purchases (e.g., to our restaurant partners to fulfill your order).
• Anyone you send messages to via the website regarding website-related content.
• Promotional offer owners or responsible persons (regardless of whether the offers are hosted by us or not) or otherwise in accordance with the applicable regulations for these offers. You should carefully review the applicable terms for any offer you participate in, as they may contain additional important information regarding the sponsor’s or third-party’s use of your PII. To the extent that the terms and conditions of those offers regarding your PII differ from this Privacy Policy, the terms and conditions of the offer will control.
• An affiliate or any third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any part of our business, assets, or stock (including without limitation in connection with any bankruptcy proceedings or similar proceedings).
• As we deem appropriate (A) under applicable law, including laws outside your country of residence, (B) to comply with legal processes, (C) to respond to requests from public and government authorities, including public and government authorities outside your country of residence, (D) to enforce our terms and conditions, (E) to protect our operations or those of any of our affiliates, (F) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others, and (G) to allow us to pursue available remedies or limit damages that we may sustain.

Cookies
When you visit our website, our system sends a “cookie” to your computer. This cookie is a small piece of information that identifies you as a user of our system. Cookies save you time by retaining your contact information. Cookies do not transmit viruses and can only be read by the server that sent them to you. You can accept or decline cookies by adjusting the settings in your browser. Please note that you may not be able to use all features of our website if cookies are disabled.

Protecting your personal information
Our website contains secure pages for collecting user information, and important data is stored in encrypted form. We use various technical and administrative practices to help protect the confidentiality, security, and integrity of data stored in our system. Our servers use Secure Sockets Layer (SSL) and encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari, and Chrome.

Security
We use organizational, technical, and administrative procedures as much as possible to protect PII under our control. Unfortunately, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. Please do not send sensitive information to us via email. If you have reason to believe that your communication with us is no longer secure (for example, if you believe the security of any account you have with us has been compromised), you should notify us immediately of the problem by contacting us as per the "Contact Us" section below (please note that choosing to notify us via regular mail will delay our response time).

Third parties
This Privacy Policy does not address (and we are not responsible for) the privacy, information, or other practices of any third parties, including without limitation any of our affiliates or any third party operating any site to which this site contains a link. The inclusion of a link on the site does not imply endorsement of the linked site by us or our affiliates.

Information about the services we provide
It is important for us to provide you with the highest level of service. To help us do this, we may, from time to time, send you details about products, services, discounts, offers, and campaigns that we believe you may be interested in. We may send marketing communications with your consent. If at any time you do not wish to receive this information and wish to unsubscribe from marketing communications, please contact us by email or log into your account to change the relevant settings from the "My Account" link on the homepage.

Changes to the Privacy Policy
Mandoub Oman may change the Privacy Policy at any time by posting the new version on the website.

Verification, updating, and modification of personal information – Mandoub Oman
Members
You can update your personal information at any time by logging into your membership account and accessing "My Account," where you can update your personal information listed under "Account Information" and "Delivery Address." Guests
Users who order as guests cannot view or change their data on the site when placing an order. Any changes affecting order fulfillment should be reported directly to the relevant restaurant.

Contact Us
We welcome all comments, inquiries, and requests related to our use of your information, which should be directed to Mandoub Oman.
For any inquiries related to the privacy policy, you can contact us by email at [email protected] or:
Outgoing and incoming calls to Mandoub Oman are recorded for quality and training purposes.